Business Analysis can help the organization to gain a competitive advantage in the marketplace and enable the organization to succeed. Business analysis is crucial to successful project delivery and organizational change. Business analysis is a vital function and it requires the business analyst to be able to verifiable and traceable requirements and manage them through the entire requirements process and the entire project lifecycle.



The introductory course gives the attendees the fundamental knowledge, tools, and technique of the business analysis field. This course will enable the attendees to successfully perform the main and core business analysis activities within the project and ensure active cooperation between the project manager and the business analysis team in order to elicit the correct and complete requirements and analyze them in order to achieve a successful project.

After completing this course, the attendees will be able to:



• List the four types of requirements.

• Understand the relation between project management and business analysis.

• Understand the role of the business analyst within the project.

• List the six knowledge areas of the business analysis field as per PMI and IIBA

• Apply the different tools and techniques related to business analysis.



The course will cover the following subjects:



• Basic concepts and definitions of business analysis

• Relation between business analysis and project management

• Business Analyst competencies and skills

• Difference between business analysis guides from IIBA and PMI

• The six knowledge areas of business analysis as per IIBA BABOK

• The six knowledge areas of business analysis as per PMI Business Analysis Guide

• The required Tools and techniques to perform business analysis activities

Production Managers, Project Managers, Project Team, Business Analysis Team, Product Owner, System Analyst, Testing Team, Product Design, Department Managers, Software Development Team, and anyone who wish to have knowledge about Business Analysis Field

DAY 1: Introduction and Key concepts

1. Course opening

2. Overview about the course and its objectives

3. Pre-assessment exam



4. Relationship between business analysis and project management

5. The role of business analyst

Discussion point: Business Analysis in project, program and portfolio

6. The two main guides in the business analysis filed

a. IIBA BABOK

b. PMI Business Analysis Guide

7. Overview of IIBA BABOK

a. Business Analysis Knowledge Areas

b. Business Analysis Core Concept Model

c. Types of Requirements

8. Overview of PMI Business Analysis Guide

a. Business Analysis Knowledge Areas

b. Business Analysis Process groups

c. Key concepts of Business Analysis

Group Exercise: Key Terms



DAY 2: IIBA BABOK Part 1

1. The six knowledge areas of IIBA BABOK

2. Business Analysis planning and monitoring

a. Plan Business Analysis Approach

b. Plan Stakeholder Engagement

c. Plan Business Analysis Governance

d. Planning Business Analysis Information Management

e. Plan Business Analysis Performance Improvement

Group Exercise: Process Analysis

3. Elicitation and collaboration

a. Prepare for Elicitation

b. Conduct Elicitation

c. Confirm Elicitation Results

d. Communicate Business Analysis Information

e. Manage Stakeholder Collaboration



Group Exercise: Entity relationship diagram

4. Requirement Life Cycle Management

a. Trace Requirements

b. Maintain Requirements

c. Prioritize Requirements

d. Assess Requirements Changes

e. Approve Requirements

Group Exercise: Use Case Diagram



DAY 3: IIBA BABOK Part 2

1. Strategy Analysis

a. Analyze Current State

b. Define Future State

c. Assess Risks

d. Define Change Strategy

Group Exercise: Balanced Score Card

2. Requirement Analysis

a. Specify and Model Requirements

b. Verify Requirements

c. Validate Requirements

d. Define Requirements Architecture

e. Define Solution Options

f. Analyze Potential Value and Recommend Solution

Group Exercise: Entity relationship diagram

3. Solution Evaluation

a. Measure Solution Performance

b. Analyze Performance Measures

c. Assess Solution Limitations

d. Assess Enterprise Limitations

e. Recommend Actions to Increase Solution Value

Discussion point: Solution evaluation in the real-life projects

4. Business Analyst Skills and competencies

a. Analytical thinking and problem solving

b. Behavioral characteristics

c. Business knowledge

d. Communication skills

e. Interaction skills

f. Tools and Techniques

Discussion point: IIBA business analysis guide



DAY 4: PMI Business Analysis Guide Part 1

1. The six knowledge areas of PMI Business Analysis Guide

2. Business Analysis process groups

a. Defining and Aligning

b. Initiating

c. Planning

d. Executing

e. Monitoring and Controlling

f. Releasing

3. Need Assessment

a. Identify Problem or Opportunity

b. Assess Current State

c. Determine Future State

d. Determine Viable Options and Provide Recommendation

e. Facilitate Product Roadmap Development

f. Assemble Business Case

g. Support Charter Development

Group Exercise: Situation Statement

4. Stakeholder Engagement

a. Identify Stakeholder

b. Conduct Stakeholder Analysis

c. Determine Stakeholder Communication and Engagement Approach

d. Conduct Business Analysis Planning

e. Prepare for Transition to Future State

f. Manage Stakeholder Engagement and Communication

g. Assess Business Analysis Performance

Group Exercise: Stakeholder Register

5. Elicitation

a. Determine Elicitation Approach

b. Prepare for Elicitation

c. Conduct Elicitation

d. Confirm Elicitation Results

6. Analysis

a. Determine Analysis Approach

b. Create and Analyze Models

c. Define and Elaborate Requirement

d. Define Acceptance Criteria

e. Verify Requirements

f. Validate Requirements

g. Prioritize Requirements and other Product Information

h. Identify and Analyze Product Risk

i. Assess product Design Options

Group Exercise: Requirement Analysis



Discussion point: How to implement the tools and techniques of analysis knowledge area?



DAY 5: PMI Business Analysis Guide Part 2

1. Traceability and Monitoring

a. Determine Traceability and Monitoring Approach

b. Establish Relation and Dependencies

c. Select and Approve Requirement

d. Manage Change to Requirement and Other Product Information

Group Exercise: Stakeholder Analysis

2. Solution Evaluation

a. Evaluate Solution Performance

b. Determine Solution Evaluation Approach

c. Evaluate Acceptance Results and Address Defect

d. Obtain Solution Acceptance for Results

3. How to select your Business Analysis guide

a. Factors that support IIBA

b. Factors that support PMI



Post-assessment exam

Course closure